I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. This topic has been closed to new posts due to inactivity. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Somebody needs to take a look at Lufthansa operations in Frankfurt. Hmmm, I wonder what review they will get. After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! Lufthansa Operations need to be shut down. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. https://www.lufthansa.com/de/de/Sitzplatzreservierung. At the gate, it was a madhouse as many others (all?) First off, there is a strike at German Airports today. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448662', '');}, 'log_autolink_impression');flights not booked through them. For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. Any idea whether this will affect FTL/SEN/HON members as well? SAS cancelling Japan flights 5:54 pm. The representative will be able to help you with any questions or concerns you have about your Reservation. reservation as a status customer and benefit from automated check-in. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. True for all US to EU flights as well. Easy! With other food airlines to choose from we will now avoid this airline. It relates solely to the selected category (e.g. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. All Lufthansa flights have been cancelled. It is not possible to pay the fare on the bus. I always checked in . I couldnt of course. Lufthansa is the biggest joke of Europe. Nope. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So, in sfo I hoped to choose at the airport. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. Online seat selection is free of charge from 23 hours before your flight departure. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Connecting between A and Z, particularly to a US flight is a hike and bc the elevators are often jam packed one has to go down 6 flights of stairs, not easy for the elderly, those with children or those with mobility issues. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. Please note the following special conditions in such cases. I flew Lufthansa r/t SEA to ATH, January 2022. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. Lufthansa Gets Punitive With Economy Light Seat Assignments. I haven't booked these yet, but I need to book flights from SFO -> Frankfurt -> Nairobi -> SFO. Multiple seat changes are permitted on the same leg of the trip. Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. a change of aircraft type resulting in no equivalent seat being available on the new flight. I don't know and I am Never again! Most German I know prefer to fly Easyjet. To use our mobile site, please enable JavaScript. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. There are still seats available on the flight you are checking in on. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. The seat is reserved at least 52 hours before departure. If not then call the operating airline. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. I will not do this again. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Please do not reply to violations of our Community Guidelines. A client support delegate will be glad to help you. Most helpful comments ( as chosen by the OMAAT community ). On the plane it was obvious that there were many open economy seats. Lufthansa is an embarrassment to Germany and the Star Alliance. It was the first time I ever had a panic attack on a flight from claustrophobia. When people book half a year before their cheap ass ticket and want to block all good seats for free. The amendment fee does not create an entitlement to the selected seat number or category. I can perhaps understand it for a basic economy ticket but not for Business Class. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. Please note, however, that for safety reasons there may be restrictions on your choice. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. Please contact the provider of the . Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . Otherwise Ryanair wins all the time, just carry headphones to avoid on board ads. Luft was my go to European airline but teutonic idiocy is obvious here. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. I will avoid Lufthansa in the future as much as possible. Pay attention to the information presented to you. not inclined to argue with the German police as a foreigner! Conclusion. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448028', '');}, 'log_autolink_impression');airlines. Without the warning it took 1.5 hrs. The preferred seating zone reservation can be done at the time of flight booking or any time after flight booking up until 52 hours (LH) / 48 hours (OS) prior to departure. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81453198', '');}, 'log_autolink_impression');flight, This is the version of our website addressed to speakers of English in the United States. Please choose one of the following authentication options. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. Seat reservations after booking You can still reserve a seat even after you have booked your flight. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. But for now I have left that behind and am enjoying my trip. Due to the closure of the airports in Frankfurt and Munich on this day, all Lufthansa flights that should have taken off or landed in Frankfurt and Munich on Friday have been canceled. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. Please contact Lufthansa as soon as possible after your flight for any reimbursements. total phone time all I cared was that I got my seats that I had already paid for. Carriage must be booked and paid for on lufthansa.com or at a travel agency before commencement of travel. The contract comes into effect with the electronic confirmation of the booking. This includes wireless charging, Bluetooth connectivity . Likes: 0. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. Per Lufthansa website. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. seat 3A). Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. You will be asked to enter your information and then directed to a customer service representative. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. But with this, they will soon be topping the charts.