Need advise, had a shop replace house battery and repair inverter. Thor motor coach four winds 24 f e350 chassis. Thurmont, MD. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. ************************* was working with us right up until he moved to a new position in March of 2022. 5 seatbelts. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. After getting back both radios not working. As a matter of policy, BBB does not endorse any product, service or business. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. Listed 15 hours ago in Camp Verde, AZ. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. 2019. These issues are ongoing, not new. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. I have hundreds of emails relating to our continued attempts to get these issues resolved. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup Seal leaks and causes extreme noise when driven at highway speeds. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. I have looked and checked all connections and fuses I can find. What's The Best Cordless Vacuum For RVers? MSRP Price: $157,576. Have driven unit less then 250 miles since purchase. The customer service ************ spoke ith customer service reps who have no customer service at all. Contact Sales. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. He was so laid-back and his knowledge was extensive on the motorhome. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. We have contacted the customer to investigate the root cause of the concern. Save. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. The dealers in my area state that they dont even know what a ********* is and dont work on them. Attached 75 watt solar panel. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Model: Hurricane 29M. I had to send the slide out for access. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . New to RVing? **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. The $1,000.00 bid they accepted. We want the work to be done correctly. Select the desired vehicle below to view all the recalls for that particular make & model. Across from the sofa is a booth dinette. The issue is not closed nor has resolution been found. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Fill out this offer form and we'll get back with you as soon as possible. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. My front radio has two fuses. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. The pivotal combination of large Class A amenities with more power than a typical Class B RV. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Doesn't look like I am getting power to the radio since battery replaced. Brands that do not do that should switch the power to house batteries to avoid killing the chassis battery by playing the radio all day. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). Use a pen or paper clip. See dealer for details. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. This dealer in **** miles away so thats not happening. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. More than 50 pictures were sent to Thor. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. After changing the engine battery the radio and backup camera will not work. After countless emails and calls to *********************, we never heard from him again. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. Stock Number UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. When I tried to bring it back in, it came in a few inches and then stopped. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Like most: All went so smoothly from our first email to our going through the American Canadian borders. All of this back and forth is not fair to us, the consumer. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. **'s labor charges of $7,500. is not responsible for any misprints, typos, or errors found in our website pages. The only two fuse I found for radio was one in the Ford block marked radio, which was good. This price is only valid for 24 hours from. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. drivers window was installed bad. We pay our bill every month We were told to take to ********* ** or *********. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. And one, Don't Miss Paradise Oaks RV Resort In Florida. 1 of 26. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. At this time Im satisfied that they Thor Motor Coach has reached out. Brought the coach home. I purchased unit as it comes from manufacturer with a seamless roof. Junior Member. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . 26 gallon black water tank and 31 gallon grey water tank. changed the RV world when it first hit the streets in 2011. Please contact us to verify info, and to check availability as our inventory changes rapidly. BBB is here to help. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. What have you tried so far? Inventory shown may be only a partial listing of the entire inventory. As I have stated countless times. We had one of our **************** Representatives reach out, the below follow up was provided. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. I am rejecting this response because: We have been going back and forth with this for three years. Submitting a response indicates a willingness to work with customers to make things right. Make Offer. from Thor Motor Coach. This is truly a manufacturer defect.