aec russells hall hospital

Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. Published A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. DY8 4HZ, In Patient Experience Team. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. We spoke with 44 people who were using the service or their relatives. The hospital trust said concerns related to Mitie's offices. Russells Hall Hospital Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS I was looked after from the time I arrived until the time I left by very compassionate members of the team. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Allied health professionals made up the largest group of staff required for imaging services. All rights reserved. This condition related to the provision of specialist medical in reach and support into the emergency department. psychotherapist for the kindness they showed me. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Who has Care Opinion told about this story? Cant fault the staff and the service. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Clinical observations were not undertaken in a consistent manner. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. The hospital is south 28 March 2013. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. It is great to hear that you received excellent care and treatment in Maternity Department. I could not fault staff, very professional, and polite, a credit to your hospital. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. Creating a new NHS England: NHS Digital and NHS England have now merged. We saw and were told that staff were responsive and provided people with appropriate support. Also thank you to the lovely staff of russells hall A&E. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. The electronic tracking system did not allow for patients to be easily located within the department. WebFind a Physician or Specialty. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. 8 June 2012. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Outpatient services are also provided at the Corbett and Guest hospitals. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. - we'll pass your stories to the people in health and social care who can make a difference. Dudley The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. we have taken enforcement action. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. Following streaming or triage in emergency departments (EDs), Specialists (e.g. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Some people told us they would like more variety. Thank you for taking the time to tell us about your experience at our hospital and rate our services (Purple), High The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. the service is performing exceptionally well. 12 July 2019. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Russells Hall Hospital Weve put some small files called cookies on your device to make our site work. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. [Very happy with 'Staff attitude'] Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. We saw much support for the trust, both from the public and from the local health economy. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Have you experienced something like this, here or elsewhere? Went here with my young daughter, to A and E, all staff were very helpful and kind. Russells Hall Hospital 5 years ago. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. Acute Medicine Department - The Dudley Group NHS Foundation Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. The complaints were analysed to look at trends, for changes to be implemented. Russell Medical has been accredited by The Joint Commission since 1959. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. 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Tell us what was good and what could be improved, say thanks or call for change "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. This meant that shortfalls were identified so that improvements could be made. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published We spoke with 22 members of staff of various roles and grades. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. The hospital states this is the largest donation in Russell Medicals history. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. the service is performing badly and we've taken enforcement action against the provider of the service. Share your experiences of UK health and care services, Default "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. Dudley 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical The services are multidisciplinary and include nursing staff and allied health professionals. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Published The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Our rating of caring was good overall. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. We carried out an out of hours, unannounced, focussed inspection. The emergency department (A&E) is busy and overstretched. - we'll pass your stories to the people in health and social care who can make a difference. If you need sub-specialty input, you will then be referred to different specialties. The ED sees approximately 97,000 patients per annum. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. Let's make care better together. A fantastic level of care was provided for my daughter while here. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. In AMU, you will also be reviewed by therapy services if necessary. Good The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. There are a number of areas of good practice in the trust, which should be encouraged. the service is performing well and meeting our expectations. This review has been completed in response to the trust confirming that they were now compliant with this standard. Patient Experience Team. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Pensnett Road, Dudley, West Midlands, DY1 2HQ. For common health problems visit your pharmacist, GP or walk-in centre. Our hospital brings together high-tech state-of-the-art technology for improved Staff were still not always using clinical judgement alongside NEWS scoring criteria. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. 4688/4676) Lisa Evans-Dimmock. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. Again thank you and i would recommend this hospital to all my family and friends. there are some services which we cant rate, while some might be under appeal from the provider. Covid-19 Release of Information Call Line: 256-215-7461 []. I would recommend you, thankyou again. Bus operators. My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. All the best with your pregnancy and take care. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. Any other browser may experience partial or no support. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. Departments did not always have effective systems for identifying risks. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. All the best and take care. Staff were not always using clinical judgement alongside NEWS scoring criteria. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. the service is performing badly and we've taken enforcement action against the provider of the service. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Most staff were complimentary and shared examples of how they were supported by their managers and teams. I recently came into hospital on the day surgery unit for a SLNB and biopsy. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. or call us on 0845 113 0012, Response from Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch.