All Rights Reserved. The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. As such, in consideration of the limitations of the shipboard medical facility, equipment and staff, the company cannot accept waivers, releases or requests for exceptions to this policy. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. Common interest groups and immersion sailings. You are required to follow all directions given to you by the staff on the tenders. Escape to the Caribbean this winter to some of the world's most unforgettable tropical destinations. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. 1. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. Find everything, but, what I wanted to know. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. The 60 day final payment expires for cruises scheduled to depart after 3/31/2022. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. If you cancel because your preferred seating is not available (whether or not this was confirmed at the time of booking), our normal cancellation charges will apply. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, you should receive from the travel agent a confirmation invoice issued by us which shows that we have arranged the flights as well as the cruise part of the holiday. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. Here's how to cancel or postpone a cruise due to COVID-19. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. Guidance is also available from NHS (Scotland) on the FitForTravel website. If you cause damage to the tender or her furnishings, or equipment, or any other property on the tender, or to any other passenger, you shall be fully liable for such damage and indemnify Royal Caribbean International against all costs or claims which arise. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. You must also give us details of any relevant insurance coverage you hold. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. On ships departing from ports in Europe, Asia, South America, Australia or New Zealand, no person under eighteen (18) (a minor) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent, a legal guardian or authorised person* who is over the age of eighteen (18). This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. After the cruise final payment date the refund is, the total value of the ticket will be refunded less a $200.00 non-refundable penalty. The contract between us is governed by English law. Unfortunately I was advised that they are unable to extend your final payment due date. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. Drones used on the ship will be confiscated till the end of the cruise. Please advise us in writing of any special requirements you may have at the time of booking e.g. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. The . We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. The benefits to you of a GTY stateroom are that after your booking has been confirmed, we may (at our discretion) upgrade your stateroom to one of a superior category to that originally booked at no extra charge to you. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Special care must be taken of such items. Book now for the best price and offer guaranteed from 150pp deposit. At the time of booking (or as soon as possible if the condition arises after booking) you must tell your travel agent (or us if booking direct) in writing about any assistance or requirements that you have relating to accommodation, seating or services on your holiday including medical assistance or a requirement to bring medical equipment onto the cruise. Notwithstanding, for any changes, the rebooking will always be subject to flight availability and to payment of any charges imposed by the supplier which may, in some cases, be the full cost of the ticket. If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Celebrity Cruises may charge a reasonable fee for such services. 2.1 What about valuable or important items? Celebrity Select Dining is subject to availability. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. By using, participating in, engaging, or booking any recreational activities onboard, you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of the relevant legislation. You may then be left at any port or place at which the ship calls without us incurring any liability. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. For example, what is and is not included in the price of a Galapagos Islands cruise may differ slightly from the information set out below and you should check the specified itinerary applicable to your booking. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required. The health and safety of our guests is our number one priority. We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. They do not form any part of your contract with us even where we suggest particular operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. Sign in or create an account. For further information please contact Celebrity Cruises. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. If you discover the loss, delay or damage when on board, you must immediately report it to the Guest Relations Desk. This will also be the case where any property is damaged, delayed or lost whilst not on board or getting on or off the ship but using other services (apart from air travel) which form part of the holiday we have contractually agreed to provide. For the safety of our guests and crew, there are certain items that are not allowed on board. September 25, 2016. new mexico. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). So, I'm checking out the board yesterday and stumble across a thread about room upgrades. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. This includes any disappointment, distress, inconvenience or effect on any other arrangements. Please note that the upgrade package may differ from the upgrade package offered by the airline. If you booked 8/1/2010 or after the final payment is due 75 days. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. Final Payment Due Date: 1 to 5 nights : Sky Suites or lower Celebrity Suites or higher : $100 per person $200 per person : 75 days prior to sailing . Length of cruise: Deposit required: Final payment due: 1-4 nights: $100 per person (Sky Suites or lower) 75 days prior to sailing: Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply. All airlines operate a non-smoking policy. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). click on person 1 to upload and write text for person 1 and then select person 2 for 2nd person messages. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. There may be a requirement to carry out maintenance/building works on your cruise/hotel. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). In certain limited circumstances, we are entitled to refuse your request. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. Our contact details for our Customer Relations Department Tel: 01932 834127 Email:
[email protected]. You can get a provisional replacement certificate (PRC) if you need treatment abroad and do not have a card. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. These fees are detailed in section 1.11. Once your holiday has been terminated in this manner, we will not have any further responsibility towards you. Does everyone booked on the Galaxy on Thanksgiving Day have the same final payment date? We will do so as soon as we become aware of the error. 2.2 Are there any prohibited items that I cannot take with me? For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. Terms and conditions apply for Celebrity Cruise Now & Cruise Later bookings so please ensure you check your confirmation invoice carefully at the time. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. Pfeil On the one hand, Emin Alper burning days is a low-key but revealing account of the resurgence of . The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. Bookings made within 75 days to the departure date: Full and final payment is due to confirm the booking before the option expiry date. If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. From August 2022 Travel + Leisure, published by TI Inc. We need to pass on your personal details to the companies and organisations that need to know them so that your holiday can be provided (for example your airline, hotel, the ship operator, other supplier, credit/debit card company or bank). You must check the price of your chosen holiday at the time of booking. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. You can redeem any FCC by calling us! Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later.