The big home rental sites have different policies. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tickets must be unused and not expired within 90 days of purchase. Do not create disruption with behavior that is unruly, disruptive or illegal. Tickets must be upgraded on the day of your group's visit only. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. View job description, responsibilities and qualifications. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Pigeon Forge, TN 37863 1 . The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. This is the first time that . Airlines currently offering travel flexibility These lockers are a one-time fee of $10 for the day. Dollywood is proud to offer dozens of shows and entertainment options throughout the season. You can also view frequently asked questions pages for more answers. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. A Calming Room has been created for the purpose of helping our Guests with special needs who may have a sensory overload while visiting us at Dollywood and Dollywoods Splash Country. Then on that next page scroll down to retrieve your digital tickets. Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. Trams provide transportation to the Front Gate. Tickets are non-refundable, non-transferable, and will not be exchanged. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Park Hours Sign In | Register Search. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. And this Intercontinental - where Decman booked - two days prior. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. Although pets are not permitted inside Dollywood (except for service animals), we are pleased to offer accommodations for dogs at Doggywood. As unprecedented protests against China's zero-COVID policies escalated in November, Li Qiang, the man recently elevated to No.2 on the ruling Communist Party's Politburo Standing Committee, seized the moment. COVID-19 policies. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. Please call 865-428-9553 or see our Auditions page for more information. Next week's opening schedule is 10:00 am M, W, F, Sa & Su, 6. Standard parking is $20 per car or $25 for oversize vehicles like RVs. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Dollywood has . At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Please contact us at (888) 428-6789 to make changes to your group reservation. Enter the park through designated entrances during operating hours only. Available on a first-come first-serve basis. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! Enhance your visit! Despite the fact that Dollywood has extended 2020 season passes until June 15, 2021, many people are asking for refunds because of the limitations. Guests must only use designated entrances and exits and only during operating hours of the Property. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. There is a policy in place requiring people to wear masks. dogs). Pets are not permitted. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. We hope it doesn't happen, but prepare just in case your little one gets separated from you. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. Dollywood was originally scheduled . Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. On Feb. 26, StubHub's general counsel was hailing the company's . Financial Assistance for Food, Housing, and Bills. 1. Payment must be made with an organizational check or credit card. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. Dollywood is granting those on a case by case . Unescorted children will not be admitted to Dollywood. Dollywood is committed to providing a safe and enjoyable environment for our guests. Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Guest should call 1-800-DOLLYWOOD to discuss specific options. Passholders are required to have aMy Dollywood Accountwhen purchasing online. All linked passes in your account will be evaluated for renewal. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. For less than the price of another day's admission, your group members can enjoy our park all season long! (During our Smoky Mountain Christmas celebration, the service begins at 5:30 p.m.). Learn more about the opportunities listed below. Dollywood is NOT. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. . Once the group returns, the adults will swap places with each other. Part of the park's draw is its picturesque setting. Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. Due to the dynamic movement you may experience on our rides, Apple Watches and other devices may activate their emergency call function. Guests must use designated walkways throughout the Properties. I would time your call to their opening time which this week is 10:00 am EDT (GMT - 4) on Wednesday, Friday, Saturday and Sunday. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. We are excited that you are interested in purchasing a new Season Pass! Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. Please call us at (888) 428-6789 for more information. An additional amount will be charged for each additional dog sharing a kennel or cottage. We will contact you through email with return options if your item is recovered. We reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Rules. Crime. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . Any person refusing to comply with security and safety searches will be refused entry to the Property. The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . Masks will still be required in indoor areas. Be sure to follow all rider requirements, including requirements for loose articles. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. The parks employees will still be required to wear masks at all times on the property. If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. That is a common issue that we have seen. In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . Ticket info. Dollywood Reservations during COVID. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. We have all-day lockers available for your convenience at the Front Gate for only $15 for the day.We also have Floating Lockers available throughout the park. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. To determine which rides are suitable for your child, please visit Dollywoods Centralized Measuring station located between the Ride Accessibility Center and Rental Services on Showstreet. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. For your convenience you may have your hand stamped at the exit. To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. Our family went to Dollywood the first weekend in October for their Harvest festival. . All tax rates are subject to change without notice. If you visit Dollywood on Sunday, join us for our non-denominational morning worship service at 11:30 a.m. each Sunday in the Robert F. Thomas Chapellocated in the Craftsman's Valley. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. You will receive a parking permit when you pay $30 at the tollbooth. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. the determination has been made to adjust our COVID-19 requirements. Dollywood temporarily closed its entrance to new visitors Wednesday after the park reached capacity limits set in the Tennessee Pledge to reduce COVID-19's spread. There is no need to call with changes to park admission only reservations until your count is final. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Each January and February the Entertainment department conducts auditions in several cities and at Dollywood. Dollywood is happy to accommodate guests with mobility needs. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth.