Some countries impose an arrival or departure tax, which cannot be included on an air ticket. A Yes, all the required information is contained in Express Docs, including flight itineraries, hotel and transfer details. If you venture farther north you will find the climate to be drier. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. Other perks may include onboard credit, free gratuities, free drink packages, free specialty dining, and so on. We try, to the maximum extent possible, to grow people within our company. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. It includes any alcoholic drinks priced at US$11 or less. For example, any ship calling in a U.S. port is subject to a semi-annual Control Verification Inspection by the United States. There are three packages available, all with varying levels of data available: Social allows you to access popular social sites and apps, but may not allow for streaming or audio/video calls $14.99/day, Surf the most popular option which allows for broader internet surfing including news and sports sites, accessing your e-mail, but also may not allow for streaming or audio/video calls $24.99. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:
CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. We are unable to guarantee a specific upload or download speed to our fleet. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Instructions: 1. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. If you are a Platinum or Elite guest, youll get 50% off, or if you purchase Princess Plus, your Wi-Fi will be included. (Remember that checked luggage might not be accessible at all times.) Bathtub with separate roll-in shower: SY 8068 has wheelchair access on the left side when facing the bed. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Your Future Cruise Consultant will handle all the arrangements on board and your traveladvisor will assist you, and receive full credit for your booking, when you get back home. Nope, we were logged into Navigator with separate Mariner accounts. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. International travel is usually very safe but there are things you should do to stay safe and healthy. We encourage families to contact ourGuest Accessibility Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. A second deposit is required for all Grand Voyages. Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost. Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. Q Where can I locate information regarding the accessibility I need while on my cruise? Telephones with amplified sound or an amplification attachment for telephones in staterooms. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Attn: Cash Applications
If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. At some point in your travels you may experience an emergency. For more information, see details in the FAQ Are Transfers Included? You may wish to bring a travel alarm clock as they are not available in staterooms. (Rendering courtesy of Holland America Line) Enjoy therapeutic water treatments as you steam in a thermal suite or bathe in herbs, all the while cruising to exotic destinations and enjoying the indulgences that are a signature feature of luxurious Holland America Line cruises. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. For help finding your ideal stateroom, please call us at 1-855-932-1711. Q I have not received the e-mail notification for my Express Docs. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Flexible Fares: Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. Q What information do I need to register? Work and the internet at large can live without me for a couple weeks. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. More detailed information on NLV is available at the Centers for Disease Control website. This should correct the problem. Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? CC Help Jenn Build your entire vacation, including flights, ship transfers, excursions, and all your hotel needs before or after your cruise, all with one hassle-free phone call. Beverages, such as tea and coffee, made with boiled water. Finally, make sure that you label the inside of your carry-on and checked luggage with your name and contact information. Please contact the Front Office for cost and other information if you wish to take advantage of this service. (Remember that checked luggage might not be accessible at all times.) Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. No additional deposits will be due until final payment. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Please call Access & Compliance for detailed information. We have created a broad range of shore excursions with options available for every desired activity level. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. at June 2021 'Have It All' With Holland America The line's new premium package bundles a generous number of inclusions in the cruise fare Cruise Line & Cruise Ship Theresa Norton PHOTO: Holland America Line changed the name of its third Pinnacle-class ship to Rotterdam. Traveladvisors should make checks payable and send to: Holland America Line
The base Surf Wi-Fi package included with Have It All includes access for one device for each of Guest 1 and 2 on a booking. Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Social costs $14.99 per day and allows access to the most popular social websites and applications such as Facebook, Twitter, Instagram, etc. Customs officials will not be available at the ship during check-in to register valuables. Mobile phone rates at sea vary by wireless company, but they will generally reflect international roaming rates, which can be breathtakingly pricey. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. May not allow for audio/video calling and streaming. @ciabelle when onboard, there is a messaging facility on the Navigator app that is free to use. To order Greenhouse Spa products online, visit www.timetospa.com. It is also available in the For Booked Guests section of the web site. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. When will my Express Docs show a stateroom number? This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers. Q Where do I enter my Holland America Line Booking Number and Last Name? Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. Holland America Line has been exploring the world since 1873 and was the first cruise line to offer adventures to Alaska and the Yukon more than 70 years ago. A third Pinnacle-class ship, Rotterdam, is under construction and will join the fleet in July 2021. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. A 3% service fee will be added to your onboard account for all cash advances. Refund issues must be dealt with solely between you and the service provider. We also offer shipboard credit, which allows guests to choose their own gifts once onboard. A We now provide Journey guests with Express Docs. Satellite transmissions are inherently slower than shore-side connections. Reviewing Your Air Information
Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. Cruise ship internet depends on satellite connections and geographical location. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Thanks in advance! Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. The information provided on this site was correct at the time of publishing and is subject to change at any time. Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. People who successfully complete their cadetship are offered positions as junior officers and, so long as they continue to demonstrate their proficiency and upgrade their licenses, promoted through the ranks. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Prior to boarding, you will pass through a security checkpoint. To learn more about weddings with Holland America Line click here. Q When will I be able to access my documents? Please fax your letters to ourGuest Accessibility Department at 800-577-1731. Onboard credits may not be refundable at the end of your cruise. For a current listing of the daily volume soft caps, see the Internet Plan Selection page. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Holland America Line does not publish webcam information online. If you want to be able to stream as well as browse the internet, the VOOM Surf and Stream package would be for you at an average of $22.99/day. The rate is $US16.00 per minute and billing begins at the time specified. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free. Learn more about this unique Dutch celebration and prepare to get your orange on. COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. Most locations will accept major credit cards and some will even accept U.S. dollars. And, the majority of cruise lines still don't offer speeds that can support streaming/video chat services, such as Netflix or Skype. For a full overview of all policies, see Worry-Free Promise details. Evening dress falls into two distinct categories: Dressy attire or smart casual. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Surf and Stream also allows streaming of movies and music from Netflix or Spotify, and connection via video chat apps such as Skype for $17.99 per device per day. Roll-in Shower: Staterooms J1074, K1011 & K1012. Half Moon Cay has a contrasting mix of green vegetation, white sand and blue sea. Cruise ship apps will be even more important once cruising resumes to allow for QR menus, virtual queues, and more contactless options. However, internet speeds can vary significantly by line and ship, depending on location, available bandwidth and other factors. It was only available under my mariner number. Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. (See screen shots below). In addition, Holland America Line will honor any pricing or amenities that your traveladvisor extends in addition to your onboard offers. The Surf package is the cheaper of the plans but does not include streaming, the ability to send or receive photos, or use technology such as FaceTime. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:
[email protected]. The rate is $USD16.00 per minute and billing begins at the time specified. We have created a broad range of shore excursions with options available for every desired activity level. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. On sailings that require other vaccinations, such as Yellow Fever or Malaria, it is important to obtain your vaccinations in time for them to take effect (6-8 weeks) prior to sailing. You do not need to include suffixes on your airline reservation. Take advantage of 24-hour room service on your verandah, or enjoy a sophisticated meal in the elegant Pinnacle Grill. ), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc. This allows you the same convenience of accessing your documents online as you have for cruise only bookings. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Q I have a Mac computer and am having trouble printing my Express Docs. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. (DH and I have been discussing our guesses on how the database for Navigator is structured.