If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. Keep on reading to find out! Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. This is another American retailer that deals with pet supplies. (10 Reasons), Does Starbucks Take Apple Pay? Hence, they ask for purchase receipts. We are unable to accept returns on clearance items. It is usually found at the bottom of our emails under the disclaimer. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". Small Animals and Fury friends for any and all level of care. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. At the store, the employees may ask you for a sample of the fish tank water. Yes, you can. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. 11AM-7PM Sat
To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. Train them with harnesses, head collars, and muzzles. Home - PetSmart - PetSmart Fish Return Policy. (2023), Does Best Buy Price Match? PetSmart tests water for free and will be able to tell you what is safe and what isnt. You may choose to take a refund during the online process. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. Keep them tidy with stain/odor removers, poop bags, and scoops. This will help them figure out which other fish may be a better fit for your tank or your preferences. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Can Small Animals Be Returned To PetSmart? Fullest Answers And More. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. This box shows you an itemized display of the discounts applied to each item and the price breakdown. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. (10 Reasons), Does Lowes Have Curbside Pickup? Cheyenne, WY 82007-1898. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. The company strictly bans mailing them back dead fish. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. If you think your fish may be dead, check for some of these signs. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. This is an online and offline pet supply brand that offers quality pet products and accessories. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. (10 Reasons), Why Is Dragon Fruit So Expensive? You should bring back this fish to the pet store as soon as possible. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. During this time, it could be spreading its illness to other fish in your tank. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. Policy. Your email address will not be published. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Merchandise credits issued for returns without a receipt may not be used for online purchases. However, it is not guaranteed that all stores will accept the return. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. During the checkout process, a list of the items in your online shopping cart will be displayed. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Click the link and write in Sierra Fish & Pets. 11AM-7PM Mon-Fri
Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. If a keycode has already been activated on your order, the keycode box will state "promo entered". Choose a category to quickly find the help you need. Due to varying international restrictions, Sierra cannot ship food i.e. See our selection of cat toy, cat treats, or cat furniture. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Please include a copy of your invoice with the return as proof of purchase. (2023 Updated), Does Taco Bell Have Salads? Item was purchased within 60 days of return. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Saturday 11am - 7pm. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. (Updated 2023), Why Are Diamonds So Expensive? Does Petsmart Sell Ferrets? Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. 601 S Grady Way Ste M, Renton, WA 98057-3229. 3. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. If you are a repeat customer they also give discounts:). Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. PetSmart has an interesting return policy for certain products, like aquariums. Shop now for the best reptile products. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. (425) 226-3215. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. No Reviews. Print your return label then select the Process My Refund option on the final page of the process. Find a Store. If the fish is sick, you can exchange it for a healthy one. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. Comfort them with tunnels, hide outs, and the correct cage. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. (2023 Updated), Why Is Chilean Sea Bass So Expensive? We will process your return or exchange after it arrives. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. Note any damage on carrier's document, and contact Sierra with any problems. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. These items cannot be returned to Petco stores. Shop for your canine companion here. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium.